IT Support Apprentice

Apprenticeship Level: Advanced
Organisation: Wye Cylinder Engineering Ltd

This is an exciting opportunity to work within the IT team as a IT Support Apprentice, providing support to a great team at a well established company with over 50 years of experience of producing hydraulic cylinders within a variety of different sectors.

To apply click here

What will the apprentice be doing?

  • Receive and respond to IT and communication equipment failures and upgrades
  • Install/replace and set up ITC hardware
  • Administer purchase of supplies relating to printer cartridges
  • Provide support in works order management
  • Provide administrative support to the Resources Team
  • Provide analysis and reporting on performance data
  • Provide expertise and support in delivering company projects
  • Communicate with key infrastructure suppliers as required

Desired skills and personal qualities

  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Microsoft office skills


GCSE or equivalent English and Maths (Grade 4) desirable

What is the expected career progression after this apprenticeship?

This apprenticeship could lead to a full time role for the right applicant
Further training will be provided.

What will the apprentice gain at the end?

A certificate of completion of the Information Communication Technician L3 Apprenticeship Standard

About the employer

Started in 2009 WCE (Wye Cylinder Engineering Ltd) is a forward thinking business, currently in an exciting phase of growth and development. They have been producing hydraulic cylinders for over 50 years, within sectors such as agriculture, construction and waste management and pride themselves on their quality products and customer satisfaction. Their dynamic workforce share their passion and enthusiasm. Collaboration is at the heart of their business and a key element of this is the value they place on collaboration with their employees. They are committed to promoting personal growth and they place great emphasis on supporting and investing in all employee development. It’s more than a place to work, it is a place to grow, learn and excel. A great team working environment, where you will be given plenty of opportunities to thrive and achieve your true potential.

403 Netherwood Road
Rotherwas Industrial Estate

Link to apply:


Please contact County Training for further information:

0345 678 9023

IT Support Apprentice

Apprenticeship Vacancy Details

Reference Number: VAC1000207024
Organisation: Wye Cylinder Engineering Ltd
Apprenticeship Level: Advanced
Apprenticeship Duration: 21 months
Job Location or Region: HEREFORD
Wage: Annual Wage - £12,000
Working Week: Monday to Friday - Shifts to be confirmed.
Possible Start Date: 30 November 2023
Positions Available: 1