An operations or departmental manager is someone who manages teams and/ or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy. You will be accountable to a more senior manager or business owner. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same. Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring
A certificate of completion from the Institute for Apprenticeships.
Apprentices can register as full members with the Chartered Institute of Leadership and Management
Modules vary – please contact our enquiries team on 0800 032 1986 for the latest information.