Student Services Officer (Maternity Cover)

We are seeking to appoint an enthusiastic and proactive student services officer to work as part of the Student Services Team at our Walford Campus, part of Herefordshire, Ludlow and North Shropshire College (HLNSC).


The successful candidate will be able to demonstrate an enthusiasm and flare for customer service, they will have a readiness for learning student finance, admissions processes and UCAS. The ability to deliver personal development workshops is essential.   The role requires a person that is adaptable, flexible and is willing to go the extra mile, a real team player.


A comprehensive package of employee benefits is in place including a competitive salary, above average holiday entitlement, eligibility to join a defined benefit pension scheme with excellent financial contributions of 19.9 % by the College and pension death in service grant of 3 x salary, generous occupational sickness, maternity, paternity and shared parental leave pay schemes, high number of free on-site parking bays, access to a range of free CPD events, professional qualifications and recreational courses, flexible working policy, eye care voucher scheme, cycle to work scheme, wellbeing support, reduced fees for onsite children’s nursery, access to onsite training restaurant and occasional free hairdressing and beauty treatments.


We offer a friendly, honest and respectful working environment. We promote the safety and equality and diversity of our workforce and have a supportive approach to the development of our staff both on a personal and professional level.


HLNSC is committed to safeguarding and promotes the welfare of all learners and expects all staff to share this commitment.  This position is subject to Safer Recruitment procedures which include criminal convictions checks, barred from working with children checks and any necessary overseas checks.


To arrange an informal discussion please contact the Student Services Manager, Faye Bonner,


Closing Date:  22nd September 2023

Interview Date:  To be arranged.

Vacancy Details

Job Location: Walford
Salary: £21,481
Contract: Maternity Cover
Working Hours: Full Time
Possible Start Date: As soon as possible
Positions Available: 1
Listing Expires: 22/09/2023