Hospitality Team Member Apprentice

Apprenticeship Level: 2
Organisation: The Riverside at Aymestrey

Set in rural Herefordshire, The Riverside at Aymestrey is a multi-award winning restaurant and hotel, specialising on a sustainable & a customer focus led experience. They are a well established destination in the UK, with 9 guest bedrooms, 80 cover restaurant, bar and new well-being spa facilities.

Their restaurant aims to be a leading hospitality business in ‘seed to plate’ food and drink, whilst dedicating its operation to becoming zero carbon and environmentally conscious, with their extensive gardens, smallholding and grounds.

The Riverside at Aymestrey is looking for an enthusiastic Junior Front of House member to join their friendly team. This is an exciting opportunity for someone starting out in their hospitality career. You will work alongside the experienced front of house team learning how to provide a warm, professional service and create memorable experiences for every guest.

The role:

  • Welcoming guests warmly and creating a positive first impression
  • Providing friendly, professional and attentive service throughout the guest experience
  • Taking accurate food and drink orders and communicating effectively with the kitchen
  • Serving food and drinks efficiently and to consistently high standard
  • Helping set up, maintain and close down the restaurant, bar and front of house areas
  • Maintain high standards of cleanliness, presentation and organisation throughout the shift
  • Process payments accurately and follow cash handling procedures
  • Learn food, drink and wine menus, as well as provenance and local offerings
  • Follow and assist with all company, food safety, and health and safety policies.
  • Take part in training and develop your hospitality skills

Desired skills:

  • Good communication and listening skills
  • Good attention to detail
  • Good time management and organisation skills
  • Ability to follow instructions carefully, and willingness to seek guidance when necessary
  • Hardworking and willingness to learn and take on new tasks
  • Basic numeracy skills

Desired personal qualities:

  • Warm, welcoming and approachable
  • Calm and professional during busy periods
  • A natural team player
  • Keen to learn and develop
  • Honest, trustworthy and responsible

Desired qualifications:

  • GCSE English and maths at grade 4 or above

Future prospects?

  • Full time role available on completion
  • Additional tailored training available, from management, marketing, sustainability, wine training, WSET courses and more!
  • Further advancement within the organisation for the right candidate

Reality check:

  • Remote rural location, transport required
  • Fast paced working environment within a busy restaurant setting
  • Long hours that can include weekends and evenings

 

For more information about the vacancy or to apply, please contact Nina Price on [email protected]

Hospitality Team Member Apprentice

Apprenticeship Vacancy Details

Organisation: The Riverside at Aymestrey
Apprenticeship Level: 2
Apprenticeship Duration: 12-15 months minimum
Job Location or Region: Aymestrey, Herefordshire
Wage: To be discussed at interview
Working Week: 20-30 hours over 5 days, split shifts
Possible Start Date: As soon as possible
Positions Available: 1