Herefordshire CollegeÂ
Folly LaneÂ
HerefordÂ
HR1 1LS
All media enquiries should be directed to Debbie Mackay, Head of Marketing & Communications.Â
Email: d.mackay@hlnsc.ac.ukÂ
Tel: 01432 365336
HLNSC works hard to ensure that your time here as a student is a positive and enjoyable experience. But we accept that sometimes things go wrong and you may wish to make a complaint. Â
If this is the case we would like the opportunity to try and put things right for you as quickly as possible. To help us do this, we have in place a complaints procedure which can be viewed and downloaded as a PDF document.Â
If you need any help or have any questions about making a complaint please contact Student Services on 0800 032 1986 or email enquiries@hlcollege.ac.uk.Â
HLNSC has introduced a number of adaptations to its buildings, in line with the Disability Discrimination Act (2001). This has made the colleges more accessible for all students.Â
At Herefordshire College:Â
- All buildings contain a wide range of facilities including lifts to all floors, wide corridors and electrical opening entrance doorsÂ
- There are 13 Disabled Parking SpacesÂ
- All buildings have accessibility via a rampÂ
- An accessible lift is availableÂ
- Hearing Loops are available in Reception and 6 designated classrooms in the Learning Resource CentreÂ
- The main outside pathways are all DDA-compliantÂ
- Accessible Toilets are available in all buildings on all floorsÂ
- There are Safe Refuge Points on all floors above ground levelÂ
- We have Evacuation Chairs in case of lift failure.Â