Contact

All media enquiries should be directed to Debbie Mackay, Head of Marketing & Communications. 

Email: d.mackay@hlnsc.ac.uk 
Tel: 01432 365336

HLNSC works hard to ensure that your time here as a student is a positive and enjoyable experience. But we accept that sometimes things go wrong and you may wish to make a complaint.  

If this is the case we would like the opportunity to try and put things right for you as quickly as possible. To help us do this, we have in place a complaints procedure which can be viewed and downloaded as a PDF document. 

If you need any help or have any questions about making a complaint please contact Student Services on 0800 032 1986 or email enquiries@hlcollege.ac.uk. 

HLNSC has introduced a number of adaptations to its buildings, in line with the Disability Discrimination Act (2001). This has made the colleges more accessible for all students. 

At Herefordshire College: 

• All buildings contain a wide range of facilities including lifts to all floors, wide corridors and electrical opening entrance doors 
• There are 13 Disabled Parking Spaces 

• All buildings have accessibility via a ramp 
• An accessible lift is available 
• Hearing Loops are available in Reception and 6 designated classrooms in the Learning Resource Centre 
• The main outside pathways are all DDA-compliant 
• Accessible Toilets are available in all buildings on all floors 

• There are Safe Refuge Points on all floors above ground level 
• We have Evacuation Chairs in case of lift failure.