About the employer
This is an exciting opportunity to represent Globestock Safety Design, which manufactures and supplies a wide range of high-quality safety solutions for use in confined space access, fall arrest and load arrest applications.
Address: Unit 6 Mile Oak Industrial, Estate, Maesbury Road, Oswestry, SY10 8GA.
Link to apply: https://www.findapprenticeship.service.gov.uk/apprenticeship/VAC2000022988
What you’ll do at work
• Answering and directing calls from customers, suppliers and other external contacts
• Monitoring and processing enquiries, quotes, and orders from existing and prospective customers
• Responding to customer queries professionally and promptly.
• Capturing and recording all customer interactions within the Globestock CRM system
• Liaising with production to obtain lead times for quotes and orders, when required
• Keep customers updated on order progress and communicate any issues that may arise
• Coordinating the collection of goods from suppliers and delivery to customers nationally and internationally
• Any other administrative tasks as and when required
Desired qualifications
- GCSE Maths and English (Grade 4 or above) desirable
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- IT skills
- Organisation skills
- Customer care skills
- Team working
What is the expected career progression after this apprenticeship?
Opportunity for full-time employment as a Sales Support Assistant on successful completion of the apprenticeship.
What you will gain at the end of the apprenticeship
A certificate of completion of the Level 2 Customer Service apprenticeship.
Contact
Please contact County Training for further information.
0345 678 9023
The reference code for this apprenticeship is VAC2000022988