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Herefordshire College open as normal Tuesday 12th March 2024

Digital Support Technician

Level 3

Course code: J17P106
Type: Apprenticeship
Duration: 15-18 months
Subject area: Apprenticeships,IT
Location: HLNSC - County Training
No fee information available

About the course

This apprenticeship will give you the skills and knowledge needed to work as a digital support technician – a role which can be found in many different organisations, both large and small. The aim of this role is to maximise the effectiveness of the use of digital technologies in organisations. You will learn data management, digital technologies, digital security and digital services support.

What qualification will I gain?

  • A certificate of completion from the Institute for Apprenticeships.

Why choose us

HLNSC County Training have industry-qualified assessors and tutors with substantial experience in this subject area, we have achieved significant success in end point assessments and have also established excellent relationships with a range of employers across the region

What you could do next

Apprentices could progress to management or team leader positions

Key facts

The broad purpose of a Digital Support Technician is to maximise the effective use of digital office technologies, productivity software and digital communications. These will include collaborative technologies, and digital information systems.

Assessment methods

  • The programme is delivered entirely through workplace skills assessment.

  • At the completion of all on programme learning all apprentices will complete and End Point Assessment and for this standard that will involve a Project Report with Presentation, Questions and Answers and a Professional Discussion underpinned by a Portfolio.

Entry requirements

  • Suitable employment on or prior to starting the apprenticeship training programme.

  • An appropriate level of maths and English (assessed prior to apprenticeship start)

  • Apprentices without English or maths (at Level 2 for a Level 3 Apprenticeship or Level 1 for a Level 2 Apprenticeship) must achieve this prior to taking the End Point Assessment).

  • We can support you to achieve the desired level of maths and English, through functional skills taught sessions which are mandatory to attend as part of your programme (you cannot achieve your apprenticeship without the required level of maths and English).

students on their laptops in business class