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This apprenticeship will give you the skills and knowledge needed to work as a digital support technician – a role which can be found in many different organisations, both large and small. The aim of this role is to maximise the effectiveness of the use of digital technologies in organisations. You will learn data management, digital technologies, digital security and digital services support.
A certificate of completion from the Institute for Apprenticeships.
Apprentices could progress to management or team leader positions
The broad purpose of a Digital Support Technician is to maximise the effective use of digital office technologies, productivity software and digital communications. These will include collaborative technologies, and digital information systems.
The programme is delivered entirely through workplace skills assessment.
At the completion of all on programme learning all apprentices will complete and End Point Assessment and for this standard that will involve a Project Report with Presentation, Questions and Answers and a Professional Discussion underpinned by a Portfolio.
Suitable employment on or prior to starting the apprenticeship training programme.
An appropriate level of maths and English (assessed prior to apprenticeship start)
Apprentices without English or maths (at Level 2 for a Level 3 Apprenticeship or Level 1 for a Level 2 Apprenticeship) must achieve this prior to taking the End Point Assessment).
We can support you to achieve the desired level of maths and English, through functional skills taught sessions which are mandatory to attend as part of your programme (you cannot achieve your apprenticeship without the required level of maths and English).
