College Closure
Herefordshire College open as normal
Herefordshire College open as normal Tuesday 12th March 2024

Information Communication Technician

Level 3

Course code: J17P108
Type: Apprenticeship
Duration: 24-27 months
Subject area: Apprenticeships,IT & Computing
Location: HLNSC - County Training
No fee information available

About the course

This apprenticeship will provide you with the knowledge and skills to support internal and external customers by providing tailored IT support. You may work alone or as part of a team. This is an important role to support with the smooth running of daily operations. You will learn how to interpret and prioritise requests, apply appropriate tools and techniques, install or undertake basic upgrades and carry out routine maintenance.

What qualification will I gain?

  • A certificate of completion from the Institute for Apprenticeships.

Why choose us

HLNSC have industry-qualified tutors with substantial experience in this subject area.

What you could do next

Apprentices could progress to team leader or department supervisor

Entry requirements

  • Suitable employment on or prior to starting the apprenticeship training programme.

  • An appropriate level of maths and English (assessed prior to apprenticeship start)

  • Apprentices without English or maths (at Level 2 for a Level 3 Apprenticeship or Level 1 for a Level 2 Apprenticeship) must achieve this prior to taking the End Point Assessment).

students on their laptops in business class