This occupation is found in small, medium, large, and multinational organisations in private, public, and third sectors across all areas of the economy.
Operations managers perform leadership and management duties with teams and senior managers to ensure that teams fulfil their roles and meet organisational goals. They are essential to all business models that have an operational area or department with a workforce to lead, manage, and support.
The broad purpose of this occupation is to provide leadership, with both operational and project responsibilities. An operations manager is responsible for managing individuals or a team, offering direction, instructions, and guidance to achieve set goals. They are crucial for the smooth functioning of all departments within an organisation and ensure that their functions are administered and maintained in accordance with legislation and the organisation’s policies and procedures. Operations managers provide clear and inclusive leadership and direction within their area of responsibility. This typically involves setting, managing, and monitoring the achievement of core objectives aligned with the organisation’s overall strategic goals. In smaller org
Level 5 Operations Manager Apprenticeship Standard
Management/Team leader within your organisational setting
Operations managers understand how their role supports the broader organisational structure. They apply codes of
practice, legislation, and regulations relevant to their organisation’s operations. This encompasses legal and ethical
responsibilities, as well as equity, diversity and inclusion, health and safety, and the sustainability impacts of the
organisation.
As a minimum, apprentices should:
· participate in and complete on-programme training to meet the KSBs as outlined in the occupational standard for a
minimum of 12 months
· undertake 20% off-the-job training as arranged by the employer and training provider
· understand the purpose and importance of EPA
· undertake the EPA including meeting all gateway requirements
Apprentices without level 2 English and maths will need to achieve this level before taking the End-Point
Assessment. You must therefore either have this level of qualification or be assessed and be able to achieve this
level before completing the apprenticeship.
