Apprentice Spotlight: Level 3 Animal Care – Harriet

For Harriet, choosing the Level 3 Animal Care, Welfare & Management Apprenticeship has been one of her best decisions.

“I absolutely love this course,” Harriet says. “It’s one of the best things I have ever done career-wise.”

Harriet attends college just one day a week, which suits her perfectly. The rest of her time is spent gaining hands-on experience at a local boarding kennel and cattery, where she works full-time caring for dogs and cats. Living rurally, Harriet starts her day early. She is up at 5.30am to make the hour-long commute.

Harriet always knew she wanted to do an apprenticeship, but finding a suitable employer locally wasn’t easy. After searching extensively, she came across an advert for her current employer, although it was initially advertised as a Level 2 role.

“I messaged them to ask if they’d consider a Level 3 instead,” Harriet says. “I thought there was no harm in asking, and it paid off!”

After completing a trial shift, followed by a full trial week, Harriet was offered the position. She’s been working there ever since and hasn’t looked back.

One of Harriet’s favourite parts of her role is meeting new dogs as they arrive at the kennels.

“We have lots of regulars who are lovely, but I really enjoy meeting new dogs,” she says. “It’s great getting to know their personalities and playing with them, and I love working with so many different breeds.”

The practical experience Harriet gains daily has helped her develop confidence, skill and adaptability when working with animals of all sizes and temperaments.

Personal Development

Since starting her apprenticeship, Harriet has also rescued her own dog, a 3–4 year old Cane Corso cross Boxer weighing 45kg!

“She’s big!” Harriet laughs. “Working where I am now has definitely made me better with larger dogs.”

Through her job, Harriet has learned valuable training techniques, including lead and off-lead training, enrichment activities and confidence-building strategies. This experience proved especially helpful as her dog was believed to be an ex-puppy farm dog and was initially fearful of everyday situations, including car travel.

“At work, we care for a lot of rescued dogs after rehoming, so hearing owners’ experiences and learning how they build confidence has really helped.”

Harriet has noticed a huge change in herself since starting the apprenticeship.

“On my first trial shift, I barely spoke,” she admits. “As I got to know the team and started interacting with customers, I really came out of my shell.”

Now, Harriet recognises those same nerves in students who come to the kennels on work experience from the college.

“I’ve been there, so I know how they feel. It’s amazing seeing them grow in confidence and find their voice, just like I did.”

Future Ambitions

Looking ahead, Harriet is exploring two possible career paths. One option is opening her own kennels in the future, although she recognises the significant investment involved. The other path she’s considering is veterinary nursing, which is something she initially ruled out.

“I thought I was too squeamish,” she says, “but often the thought of doing something is worse than actually doing it.”

Through her work, Harriet has already gained experience supporting diabetic dogs, administering injections and caring for wounds.

“It’s what they need, so I do it for them.”

Why Apprenticeships Work

Having previously tried different education routes, including a BTEC in Engineering and A Levels,  Harriet believes the apprenticeship pathway suits her far better.

“Being able to learn and earn at the same time has solved a really big problem for me,” she explains. “Living rurally, I need my car and need to be able to afford to run it.”

For Harriet, balance is key. “I’ve realised there’s a balance between doing something you love and earning enough to be comfortable. I’d much rather enjoy what I do than earn loads of money and be miserable.”

Advice for Future Students

Harriet’s advice to anyone considering an apprenticeship, particularly in animal care, is simple:

“Don’t rush into the first job you find. Trust your instincts and go with your heart. When it feels right, you’ll know.”

She also praises the support she’s received at Holme Lacy College.

“Everyone is lovely. My tutor, Georgia, used to be a veterinary nurse, so she has real-life experience, she’s brilliant to learn from. All the tutors are helpful and approachable, and you can always ask for support.”

For Harriet, the apprenticeship has provided not just a qualification, but confidence, clarity and a future she’s excited about.

Find out more about this apprenticeship: HERE

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