This nationally recognised qualification focuses on improving various skills and knowledge of the retail industry in order to create a career pathway.
It’s suitable for anyone looking to work, or currently working, within the retail industry at any level.
This course is delivered online. Studying via distance learning means you can choose when and where you study. All of our award-winning, online learning resources are of the highest quality and are designed to be engaging and interactive to keep you focused on your learning at all times.
Assessment: 1 – Understanding customer service in the retail sector
Assessment: 2 – Understanding the retail selling process
Assessment: 3 – Understanding how individuals and teams contribute to the effectiveness of a retail business
Assessment: 4 – Understanding how a retail business maintains health and safety on its premises
Assessment: 5 – Understanding retail consumer law
Assessment: 6 – Understand how to deal with customer queries and complaints in a retail environment
Assessment: 7 – Understanding the handling of customer payments in a retail business
Assessment: 8 – Understanding the control, receipt and storage of stock in a retail business
