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Understanding Retail Operations Level 2 Certificate

Level 2

Course code: H03P129
Type: Distance Learning
Subject area: Distance Learning,Retail
Location: Distance Learning

About the course

This nationally recognised qualification focuses on improving various skills and knowledge of the retail industry in order to create a career pathway.

It’s suitable for anyone looking to work, or currently working, within the retail industry at any level.

This course is delivered online. Studying via distance learning means you can choose when and where you study. All of our award-winning, online learning resources are of the highest quality and are designed to be engaging and interactive to keep you focused on your learning at all times.

What qualification will I gain?

Level 2 Certificate

Popular modules

  • Unit 1: Understanding customer service in the retail sector

  • Unit 2: How teamwork contributes to the effectiveness of a retail business

  • Unit 3: Dealing with customers queries and complaints

  • Unit 4: Understanding the control, receipt and storage of stock